Sorrento
Nursing Home · 2739 Babcock, San Antonio, TX 78229 · 2106163250
B-
graded on 75% of our rubric
Why you can trust this grade. HearthGrades is independent and free to use. Every grade is computed from public CMS and state records on a fixed, published rubric — safety inspections, staffing, clinical outcomes, enforcement and financial stability. This provider was graded on 75% of that rubric. No facility can pay to change its grade or where it appears, and we take no money from the providers we grade. See the full methodology.
Scores by dimension
| Dimension | Score | Data confidence |
|---|---|---|
| Safety & compliance | 2.0 / 5 | high |
| Staffing | 2.1 / 5 | high |
| Clinical outcomes | 4.0 / 5 | high |
| Enforcement | 5.0 / 5 | high |
| Financial stability | 3.6 / 5 | med |
Key facts
| Care type | Nursing Home |
| Beds | 112 |
| Ownership | For Profit - Limited Liability Company |
| Operator | Hamilton County Hospital District |
| Chain size | 38 facilities |
| Certified since | 2015-01-21 |
| CMS overall star | 3 / 5 |
| Accepts Medicaid | Yes |
| Price tier | $$$$$ of 5 · ~$589/day reported charge (within TX) |
Inspection & enforcement record
- Health-inspection citations: 0 immediate jeopardy · 0 actual harm · 50 potential for harm · 0 minor
- Federal fines: $0 · payment denials: 0 · penalty actions: 0
Recent inspection findings
The 8 most recent health-inspection deficiencies on file with CMS, newest first. Severity is the CMS scope/severity scale (A–L); G and above mean actual harm or immediate jeopardy. "Corrected" shows the date the facility certified the fix.
| Date | Finding | Severity | Status |
|---|---|---|---|
| 2025-11-30 | Honor the resident's right to organize and participate in resident/family groups in the facility. (Resident Rights Deficiencies, tag 0565) | E | corrected 2025-12-01 |
| 2025-08-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Resident Rights Deficiencies, tag 0550) | D | corrected 2025-08-23 |
| 2025-08-22 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Resident Rights Deficiencies, tag 0578) | D | corrected 2025-08-23 |
| 2025-08-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Resident Rights Deficiencies, tag 0584) | D | corrected 2025-08-23 |
| 2025-08-22 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (Resident Assessment and Care Planning Deficiencies, tag 0640) | E | corrected 2025-08-23 |
| 2025-08-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Resident Assessment and Care Planning Deficiencies, tag 0656) | D | corrected 2025-08-23 |
| 2025-08-22 | Provide safe, appropriate dialysis care/services for a resident who requires such services. (Quality of Life and Care Deficiencies, tag 0698) | E | corrected 2025-08-23 |
| 2025-08-22 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Nursing and Physician Services Deficiencies, tag 0726) | E | corrected 2025-08-23 |
Staffing
Nurse hours per resident per day (CMS Payroll-Based Journal) — the strongest objective predictor of care. "Expected" is what CMS's case-mix model says this facility's resident acuity calls for.
- Total nurse staffing: 3.51 hrs/resident/day (expected 3.97 for this facility's resident acuity — below expected) (US median 3.69 · TX 3.27)
- Registered-nurse staffing: 0.49 hrs/resident/day (expected 0.70 for this facility's resident acuity — below expected) (US median 0.58)
- Breakdown: nurse aide 1.65 · LPN 1.38 hrs/resident/day
- Weekend total staffing: 3.00 hrs/resident/day (expected 3.52 for this facility's resident acuity — below expected)
- Annual nursing-staff turnover: 52.9% · RN turnover 66.7% (US median 45.3% · lower is better)
- Resident acuity (nursing case-mix index): 1.43 (1.0 ≈ national average; higher = more care-intensive residents)
Clinical outcomes — the measures behind the score
The 8 CMS MDS quality measures (2025Q1-2025Q4) driving this facility's clinical score — the same measures behind the CMS QM star. All are adverse-event rates: lower is better. Worst first. The quarterly column shows the four most recent quarters (Q1→Q4); benchmarks are the national percentile and the TX state median.
| Measure | 4-qtr avg | Quarterly (Q1→Q4) | Benchmark |
|---|---|---|---|
| Percentage of long-stay residents with a catheter inserted and left in their bladder (long stay) | 0.4% | 0 → 1.4 → 0 → 0 | worse than 50% of US homes · TX median 0% |
| Percentage of long-stay residents whose need for help with daily activities has increased (long stay) | 11.6% | 2.4 → 20 → 10.4 → 12.2 | better than 57% of US homes · TX median 14.8% |
| Percentage of long-stay residents whose ability to walk independently worsened (long stay) | 8.8% | · → · → 3.8 → 9.9 | better than 71% of US homes · TX median 13% |
| Percentage of short-stay residents who newly received an antipsychotic medication (short stay) | 0.1% | 0 → 0.5 → 0 → 0 | better than 73% of US homes · TX median 0.7% |
| Percentage of long-stay residents with pressure ulcers (long stay) | 2.9% | 2 → 6.7 → 3.1 → 0 | better than 73% of US homes · TX median 3.4% |
| Percentage of long-stay residents experiencing one or more falls with major injury (long stay) | 0.9% | 0 → 0 → 1.8 → 1.7 | better than 85% of US homes · TX median 3% |
| Percentage of long-stay residents who received an antipsychotic medication (long stay) | 5.3% | 7.4 → 7.7 → 3.3 → 2.7 | better than 86% of US homes · TX median 8.1% |
| Percentage of long-stay residents with a urinary tract infection (long stay) | 0% | 0 → 0 → 0 → 0 | better than 100% of US homes · TX median 0.3% |
What this costs
- This facility's reported avg daily charge: $589/day · $$$$$ (price tier 5 of 5 among Texas nursing homes) — from its own federal cost report, FY ending 2024-09. Gross charges across all payers and services: higher than a quoted private rate, but computed identically for every facility, which makes the tier a fair within-state comparison.
- Payer mix (resident days): 38% Medicaid · 18% Medicare · 44% other/private · 83% occupancy
- Texas median (quoted rates): $185/day semi-private · $250/day private (national: $315 · $355)
- Accepts Medicaid: yes
- This facility's quoted rate: not public. This facility's quoted private rate isn't published by any federal or state source. Medicare covers short rehab stays (up to 100 days, copays after day 20); long-term stays are private pay until savings spend down to Medicaid. How to get the real number →
Market medians: CareScout Cost of Care Survey 2025 (collected July–November 2025), state-level — individual providers vary widely around a median. Facility-level prices aren't published by any government source; how to get a real quote.
Hospitals serving Bexar County
Hospitals in the same county — those with an emergency department first, then by CMS hospital star rating. Useful for transfers and emergencies.
| Hospital | City | ER | CMS star | Type |
|---|---|---|---|---|
| Baptist Neighborhood Hospital Thousand Oaks | San Antonio | Yes | 5★ | Acute care |
| San Antonio VA Medical Center (va South Texas Healthcare System) | San Antonio | Yes | 5★ | Acute care - Veterans Administration |
| Methodist Hospital | San Antonio | Yes | 4★ | Acute care |
| Methodist Hospital Stone Oak | San Antonio | Yes | 4★ | Acute care |
| Baptist Medical Center | San Antonio | Yes | 3★ | Acute care |
| Christus Santa Rosa Medical Center | San Antonio | Yes | 3★ | Acute care |
Compare nearby
- A- The Army Residence Community Health Care Center · San Antonio
- A- Coronado At Stone Oak · San Antonio
- B+ Remington Transitional Care Of San Antonio · San Antonio
- B+ The Heights On Huebner · San Antonio
- B+ The Village At Incarnate Word · San Antonio
- B+ Legend Oaks Healthcare And Rehabilitation Center - · San Antonio
Full interactive report card → Facility's own website ↗ CMS Care Compare ↗
Source: CMS Provider Information + Health Deficiencies + Penalties (as of 2026-05). Part of our Bexar County nursing homes coverage. Spot an error? Tell us.