Willowbrooke Court At Azalea Trace
Nursing Home · 10100 Hillview Dr, Pensacola, FL 32514 · 8504785200
Scores by dimension
| Dimension | Score | Data confidence |
|---|---|---|
| Safety & compliance | 5.0 / 5 | high |
| Staffing | 4.3 / 5 | high |
| Clinical outcomes | 4.0 / 5 | med |
| Enforcement | 5.0 / 5 | high |
| Financial stability | 4.3 / 5 | med |
Key facts
| Care type | Nursing Home |
| Beds | 24 |
| Ownership | Non Profit - Corporation |
| Operator | Acts Retirement-Life Communities Inc |
| Chain size | 27 facilities |
| Certified since | 1983-08-20 |
| CMS overall star | 5 / 5 |
| Accepts Medicaid | Yes |
| Price tier | $$$$$ of 5 · ~$2,015/day reported charge (within FL) |
Inspection & enforcement record
- Health-inspection citations: 0 immediate jeopardy · 0 actual harm · 0 potential for harm · 0 minor
- Federal fines: $0 · payment denials: 0 · penalty actions: 0
Staffing
Nurse hours per resident per day (CMS Payroll-Based Journal) — the strongest objective predictor of care. "Expected" is what CMS's case-mix model says this facility's resident acuity calls for.
- Total nurse staffing: 4.47 hrs/resident/day (expected 3.77 for this facility's resident acuity — at or above expected) (US median 3.69 · FL 3.66)
- Registered-nurse staffing: 1.21 hrs/resident/day (expected 0.66 for this facility's resident acuity — at or above expected) (US median 0.58)
- Breakdown: nurse aide 2.71 · LPN 0.55 hrs/resident/day
- Weekend total staffing: 4.14 hrs/resident/day (expected 3.34 for this facility's resident acuity — at or above expected)
- Annual nursing-staff turnover: 30.0% · RN turnover 40.0% (US median 45.3% · lower is better)
- Resident acuity (nursing case-mix index): 1.35 (1.0 ≈ national average; higher = more care-intensive residents)
Clinical outcomes — the measures behind the score
The 1 CMS MDS quality measures (2025Q1-2025Q4) driving this facility's clinical score — the same measures behind the CMS QM star. All are adverse-event rates: lower is better. Worst first. The quarterly column shows the four most recent quarters (Q1→Q4); benchmarks are the national percentile and the FL state median.
| Measure | 4-qtr avg | Quarterly (Q1→Q4) | Benchmark |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication (short stay) | 1% | 0 → 0 → 0 → 3.8 | worse than 51% of US homes · FL median 1% |
What this costs
- This facility's reported avg daily charge: $2,015/day · $$$$$ (price tier 5 of 5 among Florida nursing homes) — from its own federal cost report, FY ending 2024-12. Gross charges across all payers and services: higher than a quoted private rate, but computed identically for every facility, which makes the tier a fair within-state comparison.
- Payer mix (resident days): 0% Medicaid · 11% Medicare · 89% other/private · 53% occupancy
- Florida median (quoted rates): $340/day semi-private · $400/day private (national: $315 · $355)
- Accepts Medicaid: yes
- This facility's quoted rate: not public. This facility's quoted private rate isn't published by any federal or state source. Medicare covers short rehab stays (up to 100 days, copays after day 20); long-term stays are private pay until savings spend down to Medicaid. How to get the real number →
Market medians: CareScout Cost of Care Survey 2025 (collected July–November 2025), state-level — individual providers vary widely around a median. Facility-level prices aren't published by any government source; how to get a real quote.
Hospitals serving Escambia County
Hospitals in the same county — those with an emergency department first, then by CMS hospital star rating. Useful for transfers and emergencies.
| Hospital | City | ER | CMS star | Type |
|---|---|---|---|---|
| Baptist Hospital | Pensacola | Yes | 4★ | Acute care |
| Sacred Heart Hospital | Pensacola | Yes | 4★ | Acute care |
| HCA Florida West Hospital | Pensacola | Yes | 3★ | Acute care |
Compare nearby
- A Century Center For Rehabilitation And Healing · Century
- A Life Care Center Of Pensacola · Pensacola
- A Solaris Healthcare Pensacola · Pensacola
- A- De Luna Health And Rehabilitation Center · Pensacola
- A- Arcadia Health And Rehabilitation Center · Pensacola
- A- Bayside Health And Rehabilitation Center · Pensacola
Full interactive report card → Facility's own website ↗ CMS Care Compare ↗
Source: CMS Provider Information + Health Deficiencies + Penalties (as of 2026-05). Part of our Escambia County nursing homes coverage. Spot an error? Tell us.