Westside Oaks Rehabilitation & Nursing Center
Nursing Home · 2061 Hyde Park Rd, Jacksonville, FL 32210 · 9047867331
C-
graded on 75% of our rubric
Public records for this provider include abuse or neglect findings. Review the underlying records before deciding.
Why you can trust this grade. HearthGrades is independent and free to use. Every grade is computed from public CMS and state records on a fixed, published rubric — safety inspections, staffing, clinical outcomes, enforcement and financial stability. This provider was graded on 75% of that rubric. No facility can pay to change its grade or where it appears, and we take no money from the providers we grade. See the full methodology.
Scores by dimension
| Dimension | Score | Data confidence |
|---|---|---|
| Safety & compliance | 0.0 / 5 | high |
| Staffing | 3.5 / 5 | high |
| Clinical outcomes | 3.3 / 5 | high |
| Enforcement | 1.4 / 5 | high |
| Financial stability | 4.2 / 5 | med |
Key facts
| Care type | Nursing Home |
| Beds | 180 |
| Ownership | For Profit - Limited Liability Company |
| Operator | Jacksonville Rehabilitation And Nursing Center Llc |
| Chain size | 49 facilities |
| Certified since | 1979-01-01 |
| CMS overall star | 1 / 5 |
| Accepts Medicaid | Yes |
| Price tier | $ of 5 · ~$291/day reported charge (within FL) |
Inspection & enforcement record
- Health-inspection citations: 4 immediate jeopardy · 0 actual harm · 8 potential for harm · 0 minor
- Federal fines: $96,892 · payment denials: 0 · penalty actions: 1
Recent inspection findings
The 8 most recent health-inspection deficiencies on file with CMS, newest first. Severity is the CMS scope/severity scale (A–L); G and above mean actual harm or immediate jeopardy. "Corrected" shows the date the facility certified the fix.
| Date | Finding | Severity | Status |
|---|---|---|---|
| 2025-07-02 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Freedom from Abuse, Neglect, and Exploitation Deficiencies, tag 0600) | J · immediate jeopardy | corrected 2025-08-18 |
| 2025-07-02 | Respond appropriately to all alleged violations. (Freedom from Abuse, Neglect, and Exploitation Deficiencies, tag 0610) | J · immediate jeopardy | corrected 2025-08-18 |
| 2025-07-02 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Resident Assessment and Care Planning Deficiencies, tag 0656) | D | corrected 2025-08-18 |
| 2025-07-02 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Administration Deficiencies, tag 0835) | J · immediate jeopardy | corrected 2025-08-18 |
| 2025-07-02 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Resident Assessment and Care Planning Deficiencies, tag 0842) | D | corrected 2025-08-18 |
| 2025-07-02 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (Administration Deficiencies, tag 0867) | J · immediate jeopardy | corrected 2025-08-18 |
| 2024-04-18 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Resident Rights Deficiencies, tag 0580) | D | corrected 2024-05-18 |
| 2024-04-18 | Provide care and assistance to perform activities of daily living for any resident who is unable. (Quality of Life and Care Deficiencies, tag 0677) | D | corrected 2024-05-18 |
Staffing
Nurse hours per resident per day (CMS Payroll-Based Journal) — the strongest objective predictor of care. "Expected" is what CMS's case-mix model says this facility's resident acuity calls for.
- Total nurse staffing: 3.47 hrs/resident/day (expected 3.06 for this facility's resident acuity — at or above expected) (US median 3.69 · FL 3.66)
- Registered-nurse staffing: 0.50 hrs/resident/day (expected 0.54 for this facility's resident acuity — below expected) (US median 0.58)
- Breakdown: nurse aide 2.18 · LPN 0.80 hrs/resident/day
- Weekend total staffing: 3.20 hrs/resident/day (expected 2.72 for this facility's resident acuity — at or above expected)
- Annual nursing-staff turnover: 42.8% · RN turnover 45.5% (US median 45.3% · lower is better)
- Resident acuity (nursing case-mix index): 1.10 (1.0 ≈ national average; higher = more care-intensive residents)
Clinical outcomes — the measures behind the score
The 8 CMS MDS quality measures (2025Q1-2025Q4) driving this facility's clinical score — the same measures behind the CMS QM star. All are adverse-event rates: lower is better. Worst first. The quarterly column shows the four most recent quarters (Q1→Q4); benchmarks are the national percentile and the FL state median.
| Measure | 4-qtr avg | Quarterly (Q1→Q4) | Benchmark |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication (short stay) | 1.9% | 4.5 → 2.1 → 0 → 0 | worse than 72% of US homes · FL median 1% |
| Percentage of long-stay residents with pressure ulcers (long stay) | 5.4% | 6.4 → 4.5 → 4 → 6.5 | worse than 63% of US homes · FL median 4.4% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (long stay) | 0.6% | 0.5 → 0.5 → 0.5 → 0.9 | worse than 60% of US homes · FL median 0% |
| Percentage of long-stay residents whose ability to walk independently worsened (long stay) | 13% | 11.3 → 13 → 15.8 → 11.9 | better than 53% of US homes · FL median 8.7% |
| Percentage of long-stay residents experiencing one or more falls with major injury (long stay) | 2.2% | 3.3 → 3 → 1.3 → 1.3 | better than 62% of US homes · FL median 2.3% |
| Percentage of long-stay residents whose need for help with daily activities has increased (long stay) | 10.4% | 5.9 → 9.7 → 9.2 → 16.2 | better than 63% of US homes · FL median 7.7% |
| Percentage of long-stay residents with a urinary tract infection (long stay) | 0.2% | 0 → 0 → 0.7 → 0 | better than 76% of US homes · FL median 0.2% |
| Percentage of long-stay residents who received an antipsychotic medication (long stay) | 4.1% | 4.3 → 4 → 4.1 → 4.3 | better than 90% of US homes · FL median 7.1% |
What this costs
- This facility's reported avg daily charge: $291/day · $ (price tier 1 of 5 among Florida nursing homes) — from its own federal cost report, FY ending 2024-12. Gross charges across all payers and services: higher than a quoted private rate, but computed identically for every facility, which makes the tier a fair within-state comparison.
- Payer mix (resident days): 83% Medicaid · 4% Medicare · 13% other/private · 93% occupancy
- Florida median (quoted rates): $340/day semi-private · $400/day private (national: $315 · $355)
- Accepts Medicaid: yes
- This facility's quoted rate: not public. This facility's quoted private rate isn't published by any federal or state source. Medicare covers short rehab stays (up to 100 days, copays after day 20); long-term stays are private pay until savings spend down to Medicaid. How to get the real number →
Market medians: CareScout Cost of Care Survey 2025 (collected July–November 2025), state-level — individual providers vary widely around a median. Facility-level prices aren't published by any government source; how to get a real quote.
Hospitals serving Duval County
Hospitals in the same county — those with an emergency department first, then by CMS hospital star rating. Useful for transfers and emergencies.
| Hospital | City | ER | CMS star | Type |
|---|---|---|---|---|
| Mayo Clinic | Jacksonville | Yes | 5★ | Acute care |
| Ascension St Vincent's Southside | Jacksonville | Yes | 4★ | Acute care |
| Baptist Health Medical Center - Jacksonville | Jacksonville | Yes | 4★ | Acute care |
| Baptist Medical Center Beaches | Jacksonville Beach | Yes | 4★ | Acute care |
| Shands Jacksonville | Jacksonville | Yes | 4★ | Acute care |
| Ascension St Vincent's Riverside | Jacksonville | Yes | 3★ | Acute care |
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Full interactive report card → Facility's own website ↗ CMS Care Compare ↗
Source: CMS Provider Information + Health Deficiencies + Penalties (as of 2026-05). Part of our Duval County nursing homes coverage. Spot an error? Tell us.