Westminster Towers
Nursing Home · 70 West Lucerne Circle, Orlando, FL 32801 · 4078411310
B
graded on 75% of our rubric
Why you can trust this grade. HearthGrades is independent and free to use. Every grade is computed from public CMS and state records on a fixed, published rubric — safety inspections, staffing, clinical outcomes, enforcement and financial stability. This provider was graded on 75% of that rubric. No facility can pay to change its grade or where it appears, and we take no money from the providers we grade. See the full methodology.
Scores by dimension
| Dimension | Score | Data confidence |
|---|---|---|
| Safety & compliance | 2.0 / 5 | high |
| Staffing | 3.4 / 5 | high |
| Clinical outcomes | 4.2 / 5 | high |
| Enforcement | 3.6 / 5 | high |
| Financial stability | 4.8 / 5 | med |
Key facts
| Care type | Nursing Home |
| Beds | 120 |
| Ownership | Non Profit - Corporation |
| Operator | Presbyterian Retirement Communities, Inc. |
| Chain size | 9 facilities |
| Certified since | 1992-01-01 |
| CMS overall star | 3 / 5 |
| Accepts Medicaid | Yes |
| Price tier | $$$$$ of 5 · ~$550/day reported charge (within FL) |
Inspection & enforcement record
- Health-inspection citations: 1 immediate jeopardy · 0 actual harm · 21 potential for harm · 0 minor
- Federal fines: $22,133 · payment denials: 0 · penalty actions: 2
Recent inspection findings
The 8 most recent health-inspection deficiencies on file with CMS, newest first. Severity is the CMS scope/severity scale (A–L); G and above mean actual harm or immediate jeopardy. "Corrected" shows the date the facility certified the fix.
| Date | Finding | Severity | Status |
|---|---|---|---|
| 2025-03-13 | Allow residents to self-administer drugs if determined clinically appropriate. (Resident Rights Deficiencies, tag 0554) | D | corrected 2025-04-02 |
| 2025-03-13 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (Resident Assessment and Care Planning Deficiencies, tag 0655) | D | corrected 2025-04-02 |
| 2025-03-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. (Quality of Life and Care Deficiencies, tag 0677) | D | corrected 2025-04-02 |
| 2025-03-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Quality of Life and Care Deficiencies, tag 0684) | E | corrected 2025-04-02 |
| 2025-03-13 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. (Administration Deficiencies, tag 0840) | D | corrected 2025-04-02 |
| 2025-03-13 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Resident Assessment and Care Planning Deficiencies, tag 0842) | D | corrected 2025-04-02 |
| 2025-03-04 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. (Quality of Life and Care Deficiencies, tag 0678) | J · immediate jeopardy | corrected 2025-03-20 |
| 2024-08-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Freedom from Abuse, Neglect, and Exploitation Deficiencies, tag 0609) | D | corrected 2024-09-13 |
Staffing
Nurse hours per resident per day (CMS Payroll-Based Journal) — the strongest objective predictor of care. "Expected" is what CMS's case-mix model says this facility's resident acuity calls for.
- Total nurse staffing: 3.75 hrs/resident/day (expected 3.92 for this facility's resident acuity — below expected) (US median 3.69 · FL 3.66)
- Registered-nurse staffing: 0.90 hrs/resident/day (expected 0.69 for this facility's resident acuity — at or above expected) (US median 0.58)
- Breakdown: nurse aide 2.39 · LPN 0.47 hrs/resident/day
- Weekend total staffing: 3.49 hrs/resident/day (expected 3.48 for this facility's resident acuity — at or above expected)
- Resident acuity (nursing case-mix index): 1.41 (1.0 ≈ national average; higher = more care-intensive residents)
Clinical outcomes — the measures behind the score
The 8 CMS MDS quality measures (2025Q1-2025Q4) driving this facility's clinical score — the same measures behind the CMS QM star. All are adverse-event rates: lower is better. Worst first. The quarterly column shows the four most recent quarters (Q1→Q4); benchmarks are the national percentile and the FL state median.
| Measure | 4-qtr avg | Quarterly (Q1→Q4) | Benchmark |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers (long stay) | 3.9% | 2.3 → 3.4 → 4.3 → 5.6 | better than 57% of US homes · FL median 4.4% |
| Percentage of long-stay residents whose ability to walk independently worsened (long stay) | 11% | not reported | better than 62% of US homes · FL median 8.7% |
| Percentage of long-stay residents with a urinary tract infection (long stay) | 0.4% | 0 → 0 → 0 → 1.6 | better than 68% of US homes · FL median 0.2% |
| Percentage of short-stay residents who newly received an antipsychotic medication (short stay) | 0.4% | 0 → 0.7 → 0 → 0.7 | better than 69% of US homes · FL median 1% |
| Percentage of long-stay residents experiencing one or more falls with major injury (long stay) | 0.8% | 1.6 → 0 → 1.5 → 0 | better than 87% of US homes · FL median 2.3% |
| Percentage of long-stay residents whose need for help with daily activities has increased (long stay) | 4.8% | 0 → 5.3 → 7 → 7.1 | better than 88% of US homes · FL median 7.7% |
| Percentage of long-stay residents who received an antipsychotic medication (long stay) | 0.6% | 0 → 0 → 2.3 → 0 | better than 98% of US homes · FL median 7.1% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (long stay) | 0% | 0 → 0 → 0 → 0 | better than 100% of US homes · FL median 0% |
What this costs
- This facility's reported avg daily charge: $550/day · $$$$$ (price tier 5 of 5 among Florida nursing homes) — from its own federal cost report, FY ending 2025-03. Gross charges across all payers and services: higher than a quoted private rate, but computed identically for every facility, which makes the tier a fair within-state comparison.
- Payer mix (resident days): 47% Medicaid · 17% Medicare · 36% other/private · 79% occupancy
- Florida median (quoted rates): $340/day semi-private · $400/day private (national: $315 · $355)
- Accepts Medicaid: yes
- This facility's quoted rate: not public. This facility's quoted private rate isn't published by any federal or state source. Medicare covers short rehab stays (up to 100 days, copays after day 20); long-term stays are private pay until savings spend down to Medicaid. How to get the real number →
Market medians: CareScout Cost of Care Survey 2025 (collected July–November 2025), state-level — individual providers vary widely around a median. Facility-level prices aren't published by any government source; how to get a real quote.
Hospitals serving Orange County
Hospitals in the same county — those with an emergency department first, then by CMS hospital star rating. Useful for transfers and emergencies.
| Hospital | City | ER | CMS star | Type |
|---|---|---|---|---|
| Orlando VA Medical Center | Orlando | Yes | 5★ | Acute care - Veterans Administration |
| Orlando Health | Orlando | Yes | 4★ | Acute care |
| Adventhealth Orlando | Orlando | Yes | 3★ | Acute care |
| Orlando Health-health Central Hospital | Ocoee | Yes | 3★ | Acute care |
| Ucf Lake Nona Hospital | Orlando | Yes | 3★ | Acute care |
| Nemours Childrens Hospital, Florida | Orlando | Yes | — | Children's |
Compare nearby
- A+ Orlando Health Center For Rehabilitation · Ocoee
- A+ Mayflower Healthcare Center · Winter Park
- A Westminster Baldwin Park · Orlando
- A Solaris Healthcare Windermere · Orlando
- A Solaris Healthcare Apopka · Apopka
- A- Life Care Center Of Orlando · Orlando
Full interactive report card → Facility's own website ↗ CMS Care Compare ↗
Source: CMS Provider Information + Health Deficiencies + Penalties (as of 2026-05). Part of our Orange County nursing homes coverage. Spot an error? Tell us.