The Preserve
Nursing Home · 14750 Hope Center Loop, Fort Myers, FL 33912 · 2395740078
A-
graded on 75% of our rubric
Why you can trust this grade. HearthGrades is independent and free to use. Every grade is computed from public CMS and state records on a fixed, published rubric — safety inspections, staffing, clinical outcomes, enforcement and financial stability. This provider was graded on 75% of that rubric. No facility can pay to change its grade or where it appears, and we take no money from the providers we grade. See the full methodology.
Scores by dimension
| Dimension | Score | Data confidence |
|---|---|---|
| Safety & compliance | 4.0 / 5 | high |
| Staffing | 4.3 / 5 | high |
| Clinical outcomes | 3.3 / 5 | high |
| Enforcement | 3.7 / 5 | high |
| Financial stability | 4.3 / 5 | med |
Key facts
| Care type | Nursing Home |
| Beds | 75 |
| Ownership | Non Profit - Corporation |
| Operator | Voa Lee County Health Care Facility, Inc. |
| Chain size | 6 facilities |
| Certified since | 2020-04-09 |
| CMS overall star | 5 / 5 |
| Accepts Medicaid | Yes |
| Price tier | $$$$$ of 5 · ~$705/day reported charge (within FL) |
Inspection & enforcement record
- Health-inspection citations: 0 immediate jeopardy · 1 actual harm · 9 potential for harm · 0 minor
- Federal fines: $25,155 · payment denials: 0 · penalty actions: 1
Recent inspection findings
The 8 most recent health-inspection deficiencies on file with CMS, newest first. Severity is the CMS scope/severity scale (A–L); G and above mean actual harm or immediate jeopardy. "Corrected" shows the date the facility certified the fix.
| Date | Finding | Severity | Status |
|---|---|---|---|
| 2025-01-16 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Resident Rights Deficiencies, tag 0585) | D | corrected 2025-02-03 |
| 2023-11-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Quality of Life and Care Deficiencies, tag 0684) | D | corrected 2023-12-21 |
| 2023-11-16 | Provide safe, appropriate pain management for a resident who requires such services. (Quality of Life and Care Deficiencies, tag 0697) | D | corrected 2023-12-21 |
| 2023-11-16 | Ensure medication error rates are not 5 percent or greater. (Pharmacy Service Deficiencies, tag 0759) | D | corrected 2023-12-21 |
| 2023-05-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Quality of Life and Care Deficiencies, tag 0684) | D | corrected 2023-06-30 |
| 2023-05-31 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Quality of Life and Care Deficiencies, tag 0686) | G · actual harm | corrected 2023-06-30 |
| 2022-02-17 | Ensure each resident receives an accurate assessment. (Resident Assessment and Care Planning Deficiencies, tag 0641) | D | corrected 2022-04-15 |
| 2022-02-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. (Quality of Life and Care Deficiencies, tag 0677) | D | corrected 2022-04-15 |
Staffing
Nurse hours per resident per day (CMS Payroll-Based Journal) — the strongest objective predictor of care. "Expected" is what CMS's case-mix model says this facility's resident acuity calls for.
- Total nurse staffing: 4.89 hrs/resident/day (expected 3.87 for this facility's resident acuity — at or above expected) (US median 3.69 · FL 3.66)
- Registered-nurse staffing: 1.20 hrs/resident/day (expected 0.68 for this facility's resident acuity — at or above expected) (US median 0.58)
- Breakdown: nurse aide 2.86 · LPN 0.83 hrs/resident/day
- Weekend total staffing: 4.32 hrs/resident/day (expected 3.44 for this facility's resident acuity — at or above expected)
- Annual nursing-staff turnover: 35.4% · RN turnover 36.8% (US median 45.3% · lower is better)
- Resident acuity (nursing case-mix index): 1.39 (1.0 ≈ national average; higher = more care-intensive residents)
Clinical outcomes — the measures behind the score
The 8 CMS MDS quality measures (2025Q1-2025Q4) driving this facility's clinical score — the same measures behind the CMS QM star. All are adverse-event rates: lower is better. Worst first. The quarterly column shows the four most recent quarters (Q1→Q4); benchmarks are the national percentile and the FL state median.
| Measure | 4-qtr avg | Quarterly (Q1→Q4) | Benchmark |
|---|---|---|---|
| Percentage of long-stay residents experiencing one or more falls with major injury (long stay) | 4.8% | 5.7 → 5.4 → 2.7 → 5.6 | worse than 79% of US homes · FL median 2.3% |
| Percentage of long-stay residents with a urinary tract infection (long stay) | 1.4% | 0 → 5.4 → 0 → 0 | worse than 61% of US homes · FL median 0.2% |
| Percentage of short-stay residents who newly received an antipsychotic medication (short stay) | 1.1% | 2.4 → 2.1 → 0 → 0 | worse than 54% of US homes · FL median 1% |
| Percentage of long-stay residents whose need for help with daily activities has increased (long stay) | 13.6% | 3.8 → 14.3 → 17.9 → 17.9 | worse than 52% of US homes · FL median 7.7% |
| Percentage of long-stay residents with pressure ulcers (long stay) | 3.6% | 10.2 → 1.9 → 2.3 → 0 | better than 61% of US homes · FL median 4.4% |
| Percentage of long-stay residents who received an antipsychotic medication (long stay) | 10% | 11.5 → 0 → 15 → 12.5 | better than 66% of US homes · FL median 7.1% |
| Percentage of long-stay residents whose ability to walk independently worsened (long stay) | 6.2% | not reported | better than 83% of US homes · FL median 8.7% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (long stay) | 0% | 0 → 0 → 0 → 0 | better than 100% of US homes · FL median 0% |
What this costs
- This facility's reported avg daily charge: $705/day · $$$$$ (price tier 5 of 5 among Florida nursing homes) — from its own federal cost report, FY ending 2025-06. Gross charges across all payers and services: higher than a quoted private rate, but computed identically for every facility, which makes the tier a fair within-state comparison.
- Payer mix (resident days): 21% Medicaid · 33% Medicare · 46% other/private · 90% occupancy
- Florida median (quoted rates): $340/day semi-private · $400/day private (national: $315 · $355)
- Accepts Medicaid: yes
- This facility's quoted rate: not public. This facility's quoted private rate isn't published by any federal or state source. Medicare covers short rehab stays (up to 100 days, copays after day 20); long-term stays are private pay until savings spend down to Medicaid. How to get the real number →
Market medians: CareScout Cost of Care Survey 2025 (collected July–November 2025), state-level — individual providers vary widely around a median. Facility-level prices aren't published by any government source; how to get a real quote.
Hospitals serving Lee County
Hospitals in the same county — those with an emergency department first, then by CMS hospital star rating. Useful for transfers and emergencies.
| Hospital | City | ER | CMS star | Type |
|---|---|---|---|---|
| Lee Memorial Hospital | Fort Myers | Yes | 5★ | Acute care |
| Gulf Coast Medical Center Lee Health | Fort Myers | Yes | 4★ | Acute care |
| Cape Coral Hospital | Cape Coral | Yes | 3★ | Acute care |
| HCA Florida Lehigh Hospital | Lehigh Acres | Yes | 2★ | Acute care |
| Park Royal Hospital | Fort Myers | No | — | Psychiatric |
Compare nearby
- A+ Lee Memorial Hospital Skilled Nursing Unit · Fort Myers
- A+ Healthpark Care Center · Fort Myers
- A+ Gulf Coast Medical Center Skilled Nursing Unit · Fort Myers
- A Lodge At Cypress Cove, The · Fort Myers
- A- Life Care Center Of Estero · Estero
- B+ Renaissance At The Terraces · Bonita Springs
Full interactive report card → Facility's own website ↗ CMS Care Compare ↗
Source: CMS Provider Information + Health Deficiencies + Penalties (as of 2026-05). Part of our Lee County nursing homes coverage. Spot an error? Tell us.