Palm Garden Of Jacksonville
Nursing Home · 5725 Spring Park Road, Jacksonville, FL 32216 · 9047336954
B
graded on 75% of our rubric
Why you can trust this grade. HearthGrades is independent and free to use. Every grade is computed from public CMS and state records on a fixed, published rubric — safety inspections, staffing, clinical outcomes, enforcement and financial stability. This provider was graded on 75% of that rubric. No facility can pay to change its grade or where it appears, and we take no money from the providers we grade. See the full methodology.
Scores by dimension
| Dimension | Score | Data confidence |
|---|---|---|
| Safety & compliance | 3.0 / 5 | high |
| Staffing | 2.8 / 5 | high |
| Clinical outcomes | 3.3 / 5 | high |
| Enforcement | 5.0 / 5 | high |
| Financial stability | 4.3 / 5 | med |
Key facts
| Care type | Nursing Home |
| Beds | 120 |
| Ownership | For Profit - Corporation |
| Operator | Palm Garden Of Jacksonville Llc |
| Chain size | 14 facilities |
| Certified since | 1990-03-14 |
| CMS overall star | 3 / 5 |
| Accepts Medicaid | Yes |
| Price tier | $$ of 5 · ~$374/day reported charge (within FL) |
Inspection & enforcement record
- Health-inspection citations: 2 immediate jeopardy · 0 actual harm · 21 potential for harm · 0 minor
- Federal fines: $0 · payment denials: 0 · penalty actions: 0
Recent inspection findings
The 8 most recent health-inspection deficiencies on file with CMS, newest first. Severity is the CMS scope/severity scale (A–L); G and above mean actual harm or immediate jeopardy. "Corrected" shows the date the facility certified the fix.
| Date | Finding | Severity | Status |
|---|---|---|---|
| 2025-08-28 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (Resident Rights Deficiencies, tag 0627) | D | corrected 2025-10-03 |
| 2025-08-28 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Quality of Life and Care Deficiencies, tag 0686) | D | corrected 2025-10-03 |
| 2025-08-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Pharmacy Service Deficiencies, tag 0761) | D | corrected 2025-10-03 |
| 2025-08-28 | Provide routine and 24-hour emergency dental care for each resident. (Quality of Life and Care Deficiencies, tag 0790) | D | corrected 2025-10-03 |
| 2025-08-28 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Nutrition and Dietary Deficiencies, tag 0804) | E | corrected 2025-10-03 |
| 2025-08-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Nutrition and Dietary Deficiencies, tag 0812) | E | corrected 2025-10-03 |
| 2024-09-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Quality of Life and Care Deficiencies, tag 0684) | D | corrected 2024-10-04 |
| 2024-09-04 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. (Nursing and Physician Services Deficiencies, tag 0711) | D | corrected 2024-10-04 |
Staffing
Nurse hours per resident per day (CMS Payroll-Based Journal) — the strongest objective predictor of care. "Expected" is what CMS's case-mix model says this facility's resident acuity calls for.
- Total nurse staffing: 3.35 hrs/resident/day (expected 3.32 for this facility's resident acuity — at or above expected) (US median 3.69 · FL 3.66)
- Registered-nurse staffing: 0.36 hrs/resident/day (expected 0.58 for this facility's resident acuity — below expected) (US median 0.58)
- Breakdown: nurse aide 2.11 · LPN 0.88 hrs/resident/day
- Weekend total staffing: 3.20 hrs/resident/day (expected 2.95 for this facility's resident acuity — at or above expected)
- Annual nursing-staff turnover: 45.5% · RN turnover 56.3% (US median 45.3% · lower is better)
- Resident acuity (nursing case-mix index): 1.19 (1.0 ≈ national average; higher = more care-intensive residents)
Clinical outcomes — the measures behind the score
The 8 CMS MDS quality measures (2025Q1-2025Q4) driving this facility's clinical score — the same measures behind the CMS QM star. All are adverse-event rates: lower is better. Worst first. The quarterly column shows the four most recent quarters (Q1→Q4); benchmarks are the national percentile and the FL state median.
| Measure | 4-qtr avg | Quarterly (Q1→Q4) | Benchmark |
|---|---|---|---|
| Percentage of long-stay residents whose ability to walk independently worsened (long stay) | 20.8% | 38.7 → 28.9 → 4.5 → 0 | worse than 74% of US homes · FL median 8.7% |
| Percentage of long-stay residents with pressure ulcers (long stay) | 5.7% | 7.3 → 6.5 → 5.1 → 3.9 | worse than 68% of US homes · FL median 4.4% |
| Percentage of long-stay residents with a urinary tract infection (long stay) | 1.6% | 0 → 1.9 → 2.9 → 1.9 | worse than 65% of US homes · FL median 0.2% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (long stay) | 0.6% | 0.7 → 0.6 → 0.6 → 0.6 | worse than 61% of US homes · FL median 0% |
| Percentage of long-stay residents whose need for help with daily activities has increased (long stay) | 13% | 21.3 → 12.4 → 12 → 5.9 | better than 51% of US homes · FL median 7.7% |
| Percentage of long-stay residents experiencing one or more falls with major injury (long stay) | 1.6% | 0 → 0.9 → 2.8 → 2.8 | better than 73% of US homes · FL median 2.3% |
| Percentage of long-stay residents who received an antipsychotic medication (long stay) | 0.7% | 1.4 → 1.4 → 0 → 0 | better than 98% of US homes · FL median 7.1% |
| Percentage of short-stay residents who newly received an antipsychotic medication (short stay) | 0% | 0 → 0 → 0 → 0 | better than 100% of US homes · FL median 1% |
What this costs
- This facility's reported avg daily charge: $374/day · $$ (price tier 2 of 5 among Florida nursing homes) — from its own federal cost report, FY ending 2024-10. Gross charges across all payers and services: higher than a quoted private rate, but computed identically for every facility, which makes the tier a fair within-state comparison.
- Payer mix (resident days): 78% Medicaid · 4% Medicare · 18% other/private · 92% occupancy
- Florida median (quoted rates): $340/day semi-private · $400/day private (national: $315 · $355)
- Accepts Medicaid: yes
- This facility's quoted rate: not public. This facility's quoted private rate isn't published by any federal or state source. Medicare covers short rehab stays (up to 100 days, copays after day 20); long-term stays are private pay until savings spend down to Medicaid. How to get the real number →
Market medians: CareScout Cost of Care Survey 2025 (collected July–November 2025), state-level — individual providers vary widely around a median. Facility-level prices aren't published by any government source; how to get a real quote.
Hospitals serving Duval County
Hospitals in the same county — those with an emergency department first, then by CMS hospital star rating. Useful for transfers and emergencies.
| Hospital | City | ER | CMS star | Type |
|---|---|---|---|---|
| Mayo Clinic | Jacksonville | Yes | 5★ | Acute care |
| Ascension St Vincent's Southside | Jacksonville | Yes | 4★ | Acute care |
| Baptist Health Medical Center - Jacksonville | Jacksonville | Yes | 4★ | Acute care |
| Baptist Medical Center Beaches | Jacksonville Beach | Yes | 4★ | Acute care |
| Shands Jacksonville | Jacksonville | Yes | 4★ | Acute care |
| Ascension St Vincent's Riverside | Jacksonville | Yes | 3★ | Acute care |
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Full interactive report card → Facility's own website ↗ CMS Care Compare ↗
Source: CMS Provider Information + Health Deficiencies + Penalties (as of 2026-05). Part of our Duval County nursing homes coverage. Spot an error? Tell us.