Lourdes-Noreen Mckeen Residence For Geriatric Care
Nursing Home · 315 S Flagler Dr, West Palm Beach, FL 33401 · 5616558544
B+
graded on 75% of our rubric
Why you can trust this grade. HearthGrades is independent and free to use. Every grade is computed from public CMS and state records on a fixed, published rubric — safety inspections, staffing, clinical outcomes, enforcement and financial stability. This provider was graded on 75% of that rubric. No facility can pay to change its grade or where it appears, and we take no money from the providers we grade. See the full methodology.
Scores by dimension
| Dimension | Score | Data confidence |
|---|---|---|
| Safety & compliance | 3.0 / 5 | high |
| Staffing | 4.1 / 5 | high |
| Clinical outcomes | 3.1 / 5 | high |
| Enforcement | 5.0 / 5 | high |
| Financial stability | 5.0 / 5 | med |
Key facts
| Care type | Nursing Home |
| Beds | 132 |
| Ownership | Non Profit - Corporation |
| Operator | Lourdes-Noreen Mckeen Residence For Geriatric Care |
| Chain size | 9 facilities |
| Certified since | 1982-04-01 |
| CMS overall star | 4 / 5 |
| Accepts Medicaid | Yes |
| Price tier | $$$$$ of 5 · ~$530/day reported charge (within FL) |
Inspection & enforcement record
- Health-inspection citations: 0 immediate jeopardy · 0 actual harm · 27 potential for harm · 3 minor
- Federal fines: $0 · payment denials: 0 · penalty actions: 0
Recent inspection findings
The 8 most recent health-inspection deficiencies on file with CMS, newest first. Severity is the CMS scope/severity scale (A–L); G and above mean actual harm or immediate jeopardy. "Corrected" shows the date the facility certified the fix.
| Date | Finding | Severity | Status |
|---|---|---|---|
| 2025-09-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Resident Rights Deficiencies, tag 0550) | D | corrected 2025-11-05 |
| 2025-09-05 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (Resident Rights Deficiencies, tag 0561) | D | corrected 2025-11-05 |
| 2025-09-05 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Resident Rights Deficiencies, tag 0578) | D | corrected 2025-11-05 |
| 2025-09-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. (Quality of Life and Care Deficiencies, tag 0677) | D | corrected 2025-11-05 |
| 2025-09-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Quality of Life and Care Deficiencies, tag 0684) | D | corrected 2025-11-05 |
| 2025-09-05 | Provide enough food/fluids to maintain a resident's health. (Quality of Life and Care Deficiencies, tag 0692) | D | corrected 2025-11-05 |
| 2025-09-05 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (Quality of Life and Care Deficiencies, tag 0693) | D | corrected 2025-11-05 |
| 2025-09-05 | Provide safe and appropriate respiratory care for a resident when needed. (Quality of Life and Care Deficiencies, tag 0695) | D | corrected 2025-11-05 |
Staffing
Nurse hours per resident per day (CMS Payroll-Based Journal) — the strongest objective predictor of care. "Expected" is what CMS's case-mix model says this facility's resident acuity calls for.
- Total nurse staffing: 3.95 hrs/resident/day (expected 3.84 for this facility's resident acuity — at or above expected) (US median 3.69 · FL 3.66)
- Registered-nurse staffing: 1.06 hrs/resident/day (expected 0.67 for this facility's resident acuity — at or above expected) (US median 0.58)
- Breakdown: nurse aide 2.40 · LPN 0.50 hrs/resident/day
- Weekend total staffing: 3.62 hrs/resident/day (expected 3.40 for this facility's resident acuity — at or above expected)
- Annual nursing-staff turnover: 34.1% · RN turnover 13.3% (US median 45.3% · lower is better)
- Resident acuity (nursing case-mix index): 1.38 (1.0 ≈ national average; higher = more care-intensive residents)
Clinical outcomes — the measures behind the score
The 8 CMS MDS quality measures (2025Q1-2025Q4) driving this facility's clinical score — the same measures behind the CMS QM star. All are adverse-event rates: lower is better. Worst first. The quarterly column shows the four most recent quarters (Q1→Q4); benchmarks are the national percentile and the FL state median.
| Measure | 4-qtr avg | Quarterly (Q1→Q4) | Benchmark |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication (short stay) | 2.5% | 2.8 → 3.2 → 3.3 → 1 | worse than 80% of US homes · FL median 1% |
| Percentage of long-stay residents whose ability to walk independently worsened (long stay) | 18.5% | 11.7 → 22.7 → 22.1 → 16.3 | worse than 68% of US homes · FL median 8.7% |
| Percentage of long-stay residents with pressure ulcers (long stay) | 4.8% | 7.2 → 4.7 → 3.2 → 4.2 | worse than 56% of US homes · FL median 4.4% |
| Percentage of long-stay residents with a urinary tract infection (long stay) | 1.1% | 0 → 2.2 → 2.2 → 0 | worse than 53% of US homes · FL median 0.2% |
| Percentage of long-stay residents experiencing one or more falls with major injury (long stay) | 2.4% | 1.1 → 3.3 → 2.1 → 3 | better than 58% of US homes · FL median 2.3% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (long stay) | 0.2% | 0 → 0 → 0 → 0.6 | better than 61% of US homes · FL median 0% |
| Percentage of long-stay residents who received an antipsychotic medication (long stay) | 9.6% | 10.7 → 8.8 → 11.8 → 6.8 | better than 67% of US homes · FL median 7.1% |
| Percentage of long-stay residents whose need for help with daily activities has increased (long stay) | 5.5% | 0 → 6.9 → 3.9 → 10.5 | better than 86% of US homes · FL median 7.7% |
What this costs
- This facility's reported avg daily charge: $530/day · $$$$$ (price tier 5 of 5 among Florida nursing homes) — from its own federal cost report, FY ending 2024-12. Gross charges across all payers and services: higher than a quoted private rate, but computed identically for every facility, which makes the tier a fair within-state comparison.
- Payer mix (resident days): 51% Medicaid · 15% Medicare · 34% other/private · 87% occupancy
- Florida median (quoted rates): $340/day semi-private · $400/day private (national: $315 · $355)
- Accepts Medicaid: yes
- This facility's quoted rate: not public. This facility's quoted private rate isn't published by any federal or state source. Medicare covers short rehab stays (up to 100 days, copays after day 20); long-term stays are private pay until savings spend down to Medicaid. How to get the real number →
Market medians: CareScout Cost of Care Survey 2025 (collected July–November 2025), state-level — individual providers vary widely around a median. Facility-level prices aren't published by any government source; how to get a real quote.
Hospitals serving Palm Beach County
Hospitals in the same county — those with an emergency department first, then by CMS hospital star rating. Useful for transfers and emergencies.
| Hospital | City | ER | CMS star | Type |
|---|---|---|---|---|
| Jupiter Medical Center | Jupiter | Yes | 4★ | Acute care |
| W Palm Beach VA Medical Center | West Palm Beach | Yes | 3★ | Acute care - Veterans Administration |
| West Boca Medical Center | Boca Raton | Yes | 3★ | Acute care |
| Bethesda Hospital East | Boynton Beach | Yes | 2★ | Acute care |
| Boca Raton Regional Hospital | Boca Raton | Yes | 2★ | Acute care |
| Good Samaritan Medical Center | West Palm Beach | Yes | 2★ | Acute care |
Compare nearby
- A+ Willowbrooke Court Skilled Care Center - Edgewater · Boca Raton
- A+ Edward J Healey Rehabilitation And Nursing Center · Riviera Beach
- A+ Health Center At Sinai Residences · Boca Raton
- A Joseph L Morse Health Center Inc The · West Palm Beach
- A Chatsworth At Pga National · Palm Beach Gardens
- A Finnish-American Village · Lake Worth
Full interactive report card → Facility's own website ↗ CMS Care Compare ↗
Source: CMS Provider Information + Health Deficiencies + Penalties (as of 2026-05). Part of our Palm Beach County nursing homes coverage. Spot an error? Tell us.