Harborview Health Center West Altamonte
Nursing Home · 1099 West Town Parkway, Altamonte Springs, FL 32714 · 4078658000
B-
graded on 75% of our rubric
Why you can trust this grade. HearthGrades is independent and free to use. Every grade is computed from public CMS and state records on a fixed, published rubric — safety inspections, staffing, clinical outcomes, enforcement and financial stability. This provider was graded on 75% of that rubric. No facility can pay to change its grade or where it appears, and we take no money from the providers we grade. See the full methodology.
Scores by dimension
| Dimension | Score | Data confidence |
|---|---|---|
| Safety & compliance | 2.0 / 5 | high |
| Staffing | 3.3 / 5 | high |
| Clinical outcomes | 3.0 / 5 | high |
| Enforcement | 3.8 / 5 | high |
| Financial stability | 4.2 / 5 | med |
Key facts
| Care type | Nursing Home |
| Beds | 116 |
| Ownership | For Profit - Limited Liability Company |
| Operator | West Altamonte Nursing And Rehabilitation Center By Harborview Llc |
| Chain size | 22 facilities |
| Certified since | 1994-02-17 |
| CMS overall star | 2 / 5 |
| Accepts Medicaid | Yes |
| Price tier | $$ of 5 · ~$354/day reported charge (within FL) |
Inspection & enforcement record
- Health-inspection citations: 0 immediate jeopardy · 3 actual harm · 11 potential for harm · 0 minor
- Federal fines: $18,106 · payment denials: 0 · penalty actions: 2
Recent inspection findings
The 8 most recent health-inspection deficiencies on file with CMS, newest first. Severity is the CMS scope/severity scale (A–L); G and above mean actual harm or immediate jeopardy. "Corrected" shows the date the facility certified the fix.
| Date | Finding | Severity | Status |
|---|---|---|---|
| 2024-10-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Resident Rights Deficiencies, tag 0550) | D | corrected 2024-11-17 |
| 2024-10-17 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (Resident Assessment and Care Planning Deficiencies, tag 0644) | D | corrected 2024-11-17 |
| 2024-10-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Quality of Life and Care Deficiencies, tag 0686) | D | corrected 2024-11-17 |
| 2024-10-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Quality of Life and Care Deficiencies, tag 0689) | G · actual harm | corrected 2024-11-17 |
| 2024-10-17 | Provide safe and appropriate respiratory care for a resident when needed. (Quality of Life and Care Deficiencies, tag 0695) | D | corrected 2024-11-17 |
| 2024-10-17 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. (Nutrition and Dietary Deficiencies, tag 0813) | E | corrected 2024-11-17 |
| 2024-10-17 | Provide and implement an infection prevention and control program. (Infection Control Deficiencies, tag 0880) | D | corrected 2024-11-17 |
| 2024-10-17 | Make sure that a working call system is available in each resident's bathroom and bathing area. (Environmental Deficiencies, tag 0919) | D | corrected 2024-11-17 |
Staffing
Nurse hours per resident per day (CMS Payroll-Based Journal) — the strongest objective predictor of care. "Expected" is what CMS's case-mix model says this facility's resident acuity calls for.
- Total nurse staffing: 3.50 hrs/resident/day (expected 3.63 for this facility's resident acuity — below expected) (US median 3.69 · FL 3.66)
- Registered-nurse staffing: 0.69 hrs/resident/day (expected 0.64 for this facility's resident acuity — at or above expected) (US median 0.58)
- Breakdown: nurse aide 2.09 · LPN 0.72 hrs/resident/day
- Weekend total staffing: 3.26 hrs/resident/day (expected 3.22 for this facility's resident acuity — at or above expected)
- Annual nursing-staff turnover: 36.8% · RN turnover 45.8% (US median 45.3% · lower is better)
- Resident acuity (nursing case-mix index): 1.31 (1.0 ≈ national average; higher = more care-intensive residents)
Clinical outcomes — the measures behind the score
The 8 CMS MDS quality measures (2025Q1-2025Q4) driving this facility's clinical score — the same measures behind the CMS QM star. All are adverse-event rates: lower is better. Worst first. The quarterly column shows the four most recent quarters (Q1→Q4); benchmarks are the national percentile and the FL state median.
| Measure | 4-qtr avg | Quarterly (Q1→Q4) | Benchmark |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication (short stay) | 2.6% | 5.3 → 1.9 → 1.3 → 0 | worse than 81% of US homes · FL median 1% |
| Percentage of long-stay residents experiencing one or more falls with major injury (long stay) | 4.8% | 5.1 → 3.3 → 4.4 → 6.3 | worse than 78% of US homes · FL median 2.3% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (long stay) | 0.4% | 0.9 → 0 → 1 → 0 | worse than 53% of US homes · FL median 0% |
| Percentage of long-stay residents whose need for help with daily activities has increased (long stay) | 13.6% | 19 → 13.9 → 8.3 → 13.7 | worse than 52% of US homes · FL median 7.7% |
| Percentage of long-stay residents with pressure ulcers (long stay) | 4.5% | 9.4 → 0.8 → 3.1 → 5.6 | worse than 52% of US homes · FL median 4.4% |
| Percentage of long-stay residents whose ability to walk independently worsened (long stay) | 11.2% | 14.5 → 18.3 → 4.6 → 4.4 | better than 61% of US homes · FL median 8.7% |
| Percentage of long-stay residents with a urinary tract infection (long stay) | 0.6% | 1.4 → 0 → 1.2 → 0 | better than 62% of US homes · FL median 0.2% |
| Percentage of long-stay residents who received an antipsychotic medication (long stay) | 1.4% | 2.3 → 0 → 1.9 → 1.5 | better than 97% of US homes · FL median 7.1% |
What this costs
- This facility's reported avg daily charge: $354/day · $$ (price tier 2 of 5 among Florida nursing homes) — from its own federal cost report, FY ending 2024-12. Gross charges across all payers and services: higher than a quoted private rate, but computed identically for every facility, which makes the tier a fair within-state comparison.
- Payer mix (resident days): 65% Medicaid · 8% Medicare · 27% other/private · 93% occupancy
- Florida median (quoted rates): $340/day semi-private · $400/day private (national: $315 · $355)
- Accepts Medicaid: yes
- This facility's quoted rate: not public. This facility's quoted private rate isn't published by any federal or state source. Medicare covers short rehab stays (up to 100 days, copays after day 20); long-term stays are private pay until savings spend down to Medicaid. How to get the real number →
Market medians: CareScout Cost of Care Survey 2025 (collected July–November 2025), state-level — individual providers vary widely around a median. Facility-level prices aren't published by any government source; how to get a real quote.
Hospitals serving Seminole County
Hospitals in the same county — those with an emergency department first, then by CMS hospital star rating. Useful for transfers and emergencies.
| Hospital | City | ER | CMS star | Type |
|---|---|---|---|---|
| Oviedo Medical Center | Oviedo | Yes | 3★ | Acute care |
| Central Florida Lake Monroe Hospital | Sanford | Yes | 2★ | Acute care |
Compare nearby
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- B Healthcare And Rehab Of Sanford · Sanford
- B- Solaris Healthcare Forest Lake · Apopka
Full interactive report card → Facility's own website ↗ CMS Care Compare ↗
Source: CMS Provider Information + Health Deficiencies + Penalties (as of 2026-05). Part of our Seminole County nursing homes coverage. Spot an error? Tell us.