Bentley Care Center
Nursing Home · 875 Retreat Drive, Naples, FL 34110 · 2394312100
B
graded on 75% of our rubric
Why you can trust this grade. HearthGrades is independent and free to use. Every grade is computed from public CMS and state records on a fixed, published rubric — safety inspections, staffing, clinical outcomes, enforcement and financial stability. This provider was graded on 75% of that rubric. No facility can pay to change its grade or where it appears, and we take no money from the providers we grade. See the full methodology.
Scores by dimension
| Dimension | Score | Data confidence |
|---|---|---|
| Safety & compliance | 2.0 / 5 | high |
| Staffing | 4.8 / 5 | high |
| Clinical outcomes | 3.2 / 5 | high |
| Enforcement | 5.0 / 5 | high |
| Financial stability | 3.9 / 5 | med |
Key facts
| Care type | Nursing Home |
| Beds | 84 |
| Ownership | For Profit - Corporation |
| Operator | Cc-Naples Inc |
| Chain size | 10 facilities |
| Certified since | 2004-12-02 |
| CMS overall star | 3 / 5 |
| Accepts Medicaid | No |
| Price tier | $$$$$ of 5 · ~$929/day reported charge (within FL) |
Inspection & enforcement record
- Health-inspection citations: 0 immediate jeopardy · 0 actual harm · 17 potential for harm · 0 minor
- Federal fines: $0 · payment denials: 0 · penalty actions: 0
Recent inspection findings
The 8 most recent health-inspection deficiencies on file with CMS, newest first. Severity is the CMS scope/severity scale (A–L); G and above mean actual harm or immediate jeopardy. "Corrected" shows the date the facility certified the fix.
| Date | Finding | Severity | Status |
|---|---|---|---|
| 2024-11-21 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Resident Rights Deficiencies, tag 0550) | D | corrected 2025-01-02 |
| 2024-11-21 | Keep residents' personal and medical records private and confidential. (Resident Rights Deficiencies, tag 0583) | E | corrected 2025-01-02 |
| 2024-11-21 | Ensure services provided by the nursing facility meet professional standards of quality. (Resident Assessment and Care Planning Deficiencies, tag 0658) | D | corrected 2025-01-02 |
| 2024-11-21 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (Quality of Life and Care Deficiencies, tag 0676) | D | corrected 2025-01-02 |
| 2024-11-21 | Provide enough food/fluids to maintain a resident's health. (Quality of Life and Care Deficiencies, tag 0692) | D | corrected 2025-01-02 |
| 2024-11-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Pharmacy Service Deficiencies, tag 0755) | D | corrected 2025-01-02 |
| 2024-11-21 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (Pharmacy Service Deficiencies, tag 0758) | D | corrected 2025-01-02 |
| 2024-11-21 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (Nutrition and Dietary Deficiencies, tag 0802) | F | corrected 2025-01-06 |
Staffing
Nurse hours per resident per day (CMS Payroll-Based Journal) — the strongest objective predictor of care. "Expected" is what CMS's case-mix model says this facility's resident acuity calls for.
- Total nurse staffing: 6.35 hrs/resident/day (expected 3.76 for this facility's resident acuity — at or above expected) (US median 3.69 · FL 3.66)
- Registered-nurse staffing: 1.85 hrs/resident/day (expected 0.66 for this facility's resident acuity — at or above expected) (US median 0.58)
- Breakdown: nurse aide 3.69 · LPN 0.81 hrs/resident/day
- Weekend total staffing: 5.77 hrs/resident/day (expected 3.33 for this facility's resident acuity — at or above expected)
- Annual nursing-staff turnover: 29.9% · RN turnover 40.0% (US median 45.3% · lower is better)
- Resident acuity (nursing case-mix index): 1.35 (1.0 ≈ national average; higher = more care-intensive residents)
Clinical outcomes — the measures behind the score
The 8 CMS MDS quality measures (2025Q1-2025Q4) driving this facility's clinical score — the same measures behind the CMS QM star. All are adverse-event rates: lower is better. Worst first. The quarterly column shows the four most recent quarters (Q1→Q4); benchmarks are the national percentile and the FL state median.
| Measure | 4-qtr avg | Quarterly (Q1→Q4) | Benchmark |
|---|---|---|---|
| Percentage of long-stay residents experiencing one or more falls with major injury (long stay) | 4.8% | 6.8 → 2.7 → 4.8 → 4.8 | worse than 79% of US homes · FL median 2.3% |
| Percentage of long-stay residents with a urinary tract infection (long stay) | 2.5% | 2.3 → 0 → 4.9 → 2.5 | worse than 77% of US homes · FL median 0.2% |
| Percentage of short-stay residents who newly received an antipsychotic medication (short stay) | 1.2% | 1 → 0.8 → 0.9 → 2.2 | worse than 55% of US homes · FL median 1% |
| Percentage of long-stay residents whose ability to walk independently worsened (long stay) | 14.4% | · → · → 15 → 13.8 | worse than 53% of US homes · FL median 8.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased (long stay) | 13.3% | 12.9 → 8.3 → 16.7 → 14.3 | worse than 51% of US homes · FL median 7.7% |
| Percentage of long-stay residents with pressure ulcers (long stay) | 2.9% | 4.2 → 2.4 → 2.2 → 2.7 | better than 72% of US homes · FL median 4.4% |
| Percentage of long-stay residents who received an antipsychotic medication (long stay) | 6.7% | 8 → 9.1 → 6.9 → 3.4 | better than 80% of US homes · FL median 7.1% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (long stay) | 0% | 0 → 0 → 0 → 0 | better than 100% of US homes · FL median 0% |
What this costs
- This facility's reported avg daily charge: $929/day · $$$$$ (price tier 5 of 5 among Florida nursing homes) — from its own federal cost report, FY ending 2024-12. Gross charges across all payers and services: higher than a quoted private rate, but computed identically for every facility, which makes the tier a fair within-state comparison.
- Payer mix (resident days): 0% Medicaid · 22% Medicare · 78% other/private · 57% occupancy
- Florida median (quoted rates): $340/day semi-private · $400/day private (national: $315 · $355)
- Accepts Medicaid: no — Medicare-only certification
- This facility's quoted rate: not public. This facility's quoted private rate isn't published by any federal or state source. Medicare covers short rehab stays (up to 100 days, copays after day 20); long-term stays are private pay until savings spend down to Medicaid. How to get the real number →
Market medians: CareScout Cost of Care Survey 2025 (collected July–November 2025), state-level — individual providers vary widely around a median. Facility-level prices aren't published by any government source; how to get a real quote.
Hospitals serving Collier County
Hospitals in the same county — those with an emergency department first, then by CMS hospital star rating. Useful for transfers and emergencies.
| Hospital | City | ER | CMS star | Type |
|---|---|---|---|---|
| Naples Community Hospital | Naples | Yes | 3★ | Acute care |
| Physicians Regional Medical Center - Pine Ridge | Naples | Yes | 2★ | Acute care |
| Willough at Naples, the | Naples | No | — | Psychiatric |
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- B Solaris Healthcare Imperial · Naples
- C+ Oakton Place Health And Rehabilitation At The Arli · Naples
Full interactive report card → Facility's own website ↗ CMS Care Compare ↗
Source: CMS Provider Information + Health Deficiencies + Penalties (as of 2026-05). Part of our Collier County nursing homes coverage. Spot an error? Tell us.