The Brightpointe
Nursing Home · 604 S Conroe Medical Dr, Conroe, TX 77304 · 9364946600
C+
graded on 75% of our rubric
Why you can trust this grade. HearthGrades is independent and free to use. Every grade is computed from public CMS and state records on a fixed, published rubric — safety inspections, staffing, clinical outcomes, enforcement and financial stability. This provider was graded on 75% of that rubric. No facility can pay to change its grade or where it appears, and we take no money from the providers we grade. See the full methodology.
Scores by dimension
| Dimension | Score | Data confidence |
|---|---|---|
| Safety & compliance | 3.0 / 5 | high |
| Staffing | 2.5 / 5 | high |
| Clinical outcomes | 2.9 / 5 | high |
| Enforcement | 2.3 / 5 | high |
| Financial stability | 3.4 / 5 | med |
Key facts
| Care type | Nursing Home |
| Beds | 150 |
| Ownership | For Profit - Corporation |
| Operator | Ph Ops Of Conroe Llc |
| Chain size | 8 facilities |
| Certified since | 2017-02-16 |
| CMS overall star | 4 / 5 |
| Accepts Medicaid | Yes |
| Price tier | $$$$ of 5 · ~$385/day reported charge (within TX) |
Inspection & enforcement record
- Health-inspection citations: 3 immediate jeopardy · 0 actual harm · 10 potential for harm · 0 minor
- Federal fines: $21,037 · payment denials: 1 · penalty actions: 2
Recent inspection findings
The 8 most recent health-inspection deficiencies on file with CMS, newest first. Severity is the CMS scope/severity scale (A–L); G and above mean actual harm or immediate jeopardy. "Corrected" shows the date the facility certified the fix.
| Date | Finding | Severity | Status |
|---|---|---|---|
| 2024-05-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Resident Assessment and Care Planning Deficiencies, tag 0656) | D | corrected 2024-05-31 |
| 2024-03-20 | Protect each resident from the wrongful use of the resident's belongings or money. (Freedom from Abuse, Neglect, and Exploitation Deficiencies, tag 0602) | E | corrected 2024-04-20 |
| 2024-03-20 | Respond appropriately to all alleged violations. (Freedom from Abuse, Neglect, and Exploitation Deficiencies, tag 0610) | E | corrected 2024-04-20 |
| 2024-03-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Quality of Life and Care Deficiencies, tag 0684) | D | corrected 2024-04-20 |
| 2024-03-20 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Nursing and Physician Services Deficiencies, tag 0726) | D | corrected 2024-04-20 |
| 2024-03-20 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Pharmacy Service Deficiencies, tag 0755) | E | corrected 2024-04-20 |
| 2024-03-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Resident Assessment and Care Planning Deficiencies, tag 0842) | D | corrected 2024-04-20 |
| 2023-09-21 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Resident Rights Deficiencies, tag 0580) | J · immediate jeopardy | corrected 2023-09-22 |
Staffing
Nurse hours per resident per day (CMS Payroll-Based Journal) — the strongest objective predictor of care. "Expected" is what CMS's case-mix model says this facility's resident acuity calls for.
- Total nurse staffing: 3.98 hrs/resident/day (expected 4.50 for this facility's resident acuity — below expected) (US median 3.69 · TX 3.27)
- Registered-nurse staffing: 0.56 hrs/resident/day (expected 0.79 for this facility's resident acuity — below expected) (US median 0.58)
- Breakdown: nurse aide 1.84 · LPN 1.57 hrs/resident/day
- Weekend total staffing: 3.45 hrs/resident/day (expected 3.99 for this facility's resident acuity — below expected)
- Annual nursing-staff turnover: 48.9% · RN turnover 41.2% (US median 45.3% · lower is better)
- Resident acuity (nursing case-mix index): 1.62 (1.0 ≈ national average; higher = more care-intensive residents)
Clinical outcomes — the measures behind the score
The 7 CMS MDS quality measures (2025Q1-2025Q4) driving this facility's clinical score — the same measures behind the CMS QM star. All are adverse-event rates: lower is better. Worst first. The quarterly column shows the four most recent quarters (Q1→Q4); benchmarks are the national percentile and the TX state median.
| Measure | 4-qtr avg | Quarterly (Q1→Q4) | Benchmark |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers (long stay) | 12.6% | not reported | worse than 98% of US homes · TX median 3.4% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (long stay) | 1% | not reported | worse than 72% of US homes · TX median 0% |
| Percentage of long-stay residents with a urinary tract infection (long stay) | 2% | not reported | worse than 70% of US homes · TX median 0.3% |
| Percentage of short-stay residents who newly received an antipsychotic medication (short stay) | 1.1% | 0 → 1.5 → 2 → 1 | worse than 54% of US homes · TX median 0.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased (long stay) | 13.9% | not reported | worse than 53% of US homes · TX median 14.8% |
| Percentage of long-stay residents experiencing one or more falls with major injury (long stay) | 0% | not reported | better than 100% of US homes · TX median 3% |
| Percentage of long-stay residents who received an antipsychotic medication (long stay) | 0% | not reported | better than 100% of US homes · TX median 8.1% |
What this costs
- This facility's reported avg daily charge: $385/day · $$$$ (price tier 4 of 5 among Texas nursing homes) — from its own federal cost report, FY ending 2024-12. Gross charges across all payers and services: higher than a quoted private rate, but computed identically for every facility, which makes the tier a fair within-state comparison.
- Payer mix (resident days): 13% Medicaid · 43% Medicare · 44% other/private · 35% occupancy
- Texas median (quoted rates): $185/day semi-private · $250/day private (national: $315 · $355)
- Accepts Medicaid: yes
- This facility's quoted rate: not public. This facility's quoted private rate isn't published by any federal or state source. Medicare covers short rehab stays (up to 100 days, copays after day 20); long-term stays are private pay until savings spend down to Medicaid. How to get the real number →
Market medians: CareScout Cost of Care Survey 2025 (collected July–November 2025), state-level — individual providers vary widely around a median. Facility-level prices aren't published by any government source; how to get a real quote.
Hospitals serving Montgomery County
Hospitals in the same county — those with an emergency department first, then by CMS hospital star rating. Useful for transfers and emergencies.
| Hospital | City | ER | CMS star | Type |
|---|---|---|---|---|
| Houston Methodist the Woodlands Hospital | The Woodlands | Yes | 5★ | Acute care |
| St Luke's the Woodlands Hospital | The Woodlands | Yes | 3★ | Acute care |
| HCA Houston Healthcare Conroe | Conroe | Yes | 2★ | Acute care |
| Chi St Lukes Lakeside Hospital | The Woodlands | Yes | — | Acute care |
| The Woodlands Specialty Hospital | Spring | Yes | — | Acute care |
| Aspire Hospital | Conroe | No | — | Acute care |
Compare nearby
- A- Park Manor Of Conroe · Conroe
- B+ Park Manor Of The Woodlands · The Woodlands
- B+ Willis Nursing And Rehabilitation Lp · Willis
- B The Heights On Valley Ranch · Porter
- B- Conroe Health Care Center · Conroe
- C+ The Woodlands Nursing And Rehabilitation Center · The Woodlands
Full interactive report card → Facility's own website ↗ CMS Care Compare ↗
Source: CMS Provider Information + Health Deficiencies + Penalties (as of 2026-05). Part of our Montgomery County nursing homes coverage. Spot an error? Tell us.