The Bartlett Skilled Nursing And Assisted Living
Nursing Home · 221 Bartlett Drive, El Paso, TX 79912 · 9155848438
D+
graded on 75% of our rubric
Public records for this provider include abuse or neglect findings. Review the underlying records before deciding.
Why you can trust this grade. HearthGrades is independent and free to use. Every grade is computed from public CMS and state records on a fixed, published rubric — safety inspections, staffing, clinical outcomes, enforcement and financial stability. This provider was graded on 75% of that rubric. No facility can pay to change its grade or where it appears, and we take no money from the providers we grade. See the full methodology.
Scores by dimension
| Dimension | Score | Data confidence |
|---|---|---|
| Safety & compliance | 1.0 / 5 | high |
| Staffing | 1.5 / 5 | high |
| Clinical outcomes | 2.4 / 5 | high |
| Enforcement | 2.4 / 5 | high |
| Financial stability | 3.8 / 5 | med |
Key facts
| Care type | Nursing Home |
| Beds | 58 |
| Ownership | For Profit - Partnership |
| Operator | Penan Retirement Centers Limited Partnership |
| Certified since | 2018-11-02 |
| CMS overall star | 1 / 5 |
| Accepts Medicaid | Yes |
| Price tier | $$$$$ of 5 · ~$609/day reported charge (within TX) |
Inspection & enforcement record
- Health-inspection citations: 0 immediate jeopardy · 1 actual harm · 32 potential for harm · 0 minor
- Federal fines: $33,150 · payment denials: 0 · penalty actions: 1
Recent inspection findings
The 8 most recent health-inspection deficiencies on file with CMS, newest first. Severity is the CMS scope/severity scale (A–L); G and above mean actual harm or immediate jeopardy. "Corrected" shows the date the facility certified the fix.
| Date | Finding | Severity | Status |
|---|---|---|---|
| 2025-08-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Resident Rights Deficiencies, tag 0550) | D | corrected 2025-08-25 |
| 2025-08-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Resident Assessment and Care Planning Deficiencies, tag 0656) | E | corrected 2025-08-25 |
| 2025-08-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Nutrition and Dietary Deficiencies, tag 0812) | E | corrected 2025-08-25 |
| 2025-08-22 | Provide and implement an infection prevention and control program. (Infection Control Deficiencies, tag 0880) | D | corrected 2025-08-25 |
| 2025-08-22 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. (Infection Control Deficiencies, tag 0945) | E | corrected 2025-08-25 |
| 2025-08-07 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Freedom from Abuse, Neglect, and Exploitation Deficiencies, tag 0600) | G · actual harm | corrected 2025-08-27 |
| 2025-08-07 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Freedom from Abuse, Neglect, and Exploitation Deficiencies, tag 0607) | D | corrected 2025-08-27 |
| 2025-08-07 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Freedom from Abuse, Neglect, and Exploitation Deficiencies, tag 0609) | D | corrected 2025-08-27 |
Staffing
Nurse hours per resident per day (CMS Payroll-Based Journal) — the strongest objective predictor of care. "Expected" is what CMS's case-mix model says this facility's resident acuity calls for.
- Total nurse staffing: 3.51 hrs/resident/day (expected 4.24 for this facility's resident acuity — below expected) (US median 3.69 · TX 3.27)
- Registered-nurse staffing: 0.15 hrs/resident/day (expected 0.74 for this facility's resident acuity — below expected) (US median 0.58)
- Breakdown: nurse aide 1.81 · LPN 1.56 hrs/resident/day
- Weekend total staffing: 3.32 hrs/resident/day (expected 3.76 for this facility's resident acuity — below expected)
- Resident acuity (nursing case-mix index): 1.52 (1.0 ≈ national average; higher = more care-intensive residents)
Clinical outcomes — the measures behind the score
The 7 CMS MDS quality measures (2025Q1-2025Q4) driving this facility's clinical score — the same measures behind the CMS QM star. All are adverse-event rates: lower is better. Worst first. The quarterly column shows the four most recent quarters (Q1→Q4); benchmarks are the national percentile and the TX state median.
| Measure | 4-qtr avg | Quarterly (Q1→Q4) | Benchmark |
|---|---|---|---|
| Percentage of long-stay residents with a catheter inserted and left in their bladder (long stay) | 6.4% | not reported | worse than 99% of US homes · TX median 0% |
| Percentage of long-stay residents with pressure ulcers (long stay) | 14.2% | not reported | worse than 99% of US homes · TX median 3.4% |
| Percentage of long-stay residents who received an antipsychotic medication (long stay) | 39.3% | not reported | worse than 97% of US homes · TX median 8.1% |
| Percentage of short-stay residents who newly received an antipsychotic medication (short stay) | 1.5% | 0.5 → 0.5 → 2 → 3 | worse than 64% of US homes · TX median 0.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased (long stay) | 10.3% | not reported | better than 63% of US homes · TX median 14.8% |
| Percentage of long-stay residents with a urinary tract infection (long stay) | 0% | not reported | better than 100% of US homes · TX median 0.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury (long stay) | 0% | not reported | better than 100% of US homes · TX median 3% |
What this costs
- This facility's reported avg daily charge: $609/day · $$$$$ (price tier 5 of 5 among Texas nursing homes) — from its own federal cost report, FY ending 2024-12. Gross charges across all payers and services: higher than a quoted private rate, but computed identically for every facility, which makes the tier a fair within-state comparison.
- Payer mix (resident days): 18% Medicaid · 39% Medicare · 43% other/private · 94% occupancy
- Texas median (quoted rates): $185/day semi-private · $250/day private (national: $315 · $355)
- Accepts Medicaid: yes
- This facility's quoted rate: not public. This facility's quoted private rate isn't published by any federal or state source. Medicare covers short rehab stays (up to 100 days, copays after day 20); long-term stays are private pay until savings spend down to Medicaid. How to get the real number →
Market medians: CareScout Cost of Care Survey 2025 (collected July–November 2025), state-level — individual providers vary widely around a median. Facility-level prices aren't published by any government source; how to get a real quote.
Hospitals serving El Paso County
Hospitals in the same county — those with an emergency department first, then by CMS hospital star rating. Useful for transfers and emergencies.
| Hospital | City | ER | CMS star | Type |
|---|---|---|---|---|
| University Medical Center of El Paso | El Paso | Yes | 3★ | Acute care |
| Las Palmas Medical Center A Campus of Lpds Healthc | El Paso | Yes | 2★ | Acute care |
| Sierra Medical Center | El Paso | Yes | 2★ | Acute care |
| The Hospitals of Providence - East Campus | El Paso | Yes | 2★ | Acute care |
| The Hospitals of Providence - Memorial Campus | El Paso | Yes | 2★ | Acute care |
| The Hospitals of Providence Transmountain Campus | El Paso | Yes | 2★ | Acute care |
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Full interactive report card → Facility's own website ↗ CMS Care Compare ↗
Source: CMS Provider Information + Health Deficiencies + Penalties (as of 2026-05). Part of our El Paso County nursing homes coverage. Spot an error? Tell us.