Los Arcos Del Norte Care Center
Nursing Home · 11169 Sean Haggerty, El Paso, TX 79934 · 9158493000
B-
graded on 75% of our rubric
Why you can trust this grade. HearthGrades is independent and free to use. Every grade is computed from public CMS and state records on a fixed, published rubric — safety inspections, staffing, clinical outcomes, enforcement and financial stability. This provider was graded on 75% of that rubric. No facility can pay to change its grade or where it appears, and we take no money from the providers we grade. See the full methodology.
Scores by dimension
| Dimension | Score | Data confidence |
|---|---|---|
| Safety & compliance | 2.0 / 5 | high |
| Staffing | 2.2 / 5 | high |
| Clinical outcomes | 3.7 / 5 | high |
| Enforcement | 5.0 / 5 | high |
| Financial stability | 4.1 / 5 | med |
Key facts
| Care type | Nursing Home |
| Beds | 124 |
| Ownership | Government - Hospital District |
| Operator | Anson Hospital District |
| Chain size | 69 facilities |
| Certified since | 2011-05-11 |
| CMS overall star | 1 / 5 |
| Accepts Medicaid | Yes |
| Price tier | $$$$ of 5 · ~$389/day reported charge (within TX) |
Inspection & enforcement record
- Health-inspection citations: 0 immediate jeopardy · 1 actual harm · 69 potential for harm · 2 minor
- Federal fines: $0 · payment denials: 0 · penalty actions: 0
Recent inspection findings
The 8 most recent health-inspection deficiencies on file with CMS, newest first. Severity is the CMS scope/severity scale (A–L); G and above mean actual harm or immediate jeopardy. "Corrected" shows the date the facility certified the fix.
| Date | Finding | Severity | Status |
|---|---|---|---|
| 2025-08-22 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (Resident Rights Deficiencies, tag 0561) | D | corrected 2025-09-15 |
| 2025-08-22 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Resident Rights Deficiencies, tag 0585) | D | corrected 2025-09-15 |
| 2025-08-22 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (Quality of Life and Care Deficiencies, tag 0700) | D | corrected 2025-09-15 |
| 2025-08-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Resident Assessment and Care Planning Deficiencies, tag 0842) | D | corrected 2025-09-15 |
| 2025-06-13 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Freedom from Abuse, Neglect, and Exploitation Deficiencies, tag 0607) | D | corrected 2025-07-07 |
| 2025-06-13 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Resident Assessment and Care Planning Deficiencies, tag 0656) | E | corrected 2025-07-07 |
| 2025-06-13 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Resident Assessment and Care Planning Deficiencies, tag 0842) | E | corrected 2025-07-07 |
| 2025-03-14 | Reasonably accommodate the needs and preferences of each resident. (Resident Rights Deficiencies, tag 0558) | D | corrected 2025-04-14 |
Staffing
Nurse hours per resident per day (CMS Payroll-Based Journal) — the strongest objective predictor of care. "Expected" is what CMS's case-mix model says this facility's resident acuity calls for.
- Total nurse staffing: 3.29 hrs/resident/day (expected 4.08 for this facility's resident acuity — below expected) (US median 3.69 · TX 3.27)
- Registered-nurse staffing: 0.44 hrs/resident/day (expected 0.72 for this facility's resident acuity — below expected) (US median 0.58)
- Breakdown: nurse aide 1.84 · LPN 1.01 hrs/resident/day
- Weekend total staffing: 3.10 hrs/resident/day (expected 3.62 for this facility's resident acuity — below expected)
- Annual nursing-staff turnover: 39.2% · RN turnover 61.5% (US median 45.3% · lower is better)
- Resident acuity (nursing case-mix index): 1.46 (1.0 ≈ national average; higher = more care-intensive residents)
Clinical outcomes — the measures behind the score
The 8 CMS MDS quality measures (2025Q1-2025Q4) driving this facility's clinical score — the same measures behind the CMS QM star. All are adverse-event rates: lower is better. Worst first. The quarterly column shows the four most recent quarters (Q1→Q4); benchmarks are the national percentile and the TX state median.
| Measure | 4-qtr avg | Quarterly (Q1→Q4) | Benchmark |
|---|---|---|---|
| Percentage of long-stay residents with pressure ulcers (long stay) | 7.8% | 9.6 → 9.7 → 5.8 → 6 | worse than 85% of US homes · TX median 3.4% |
| Percentage of long-stay residents experiencing one or more falls with major injury (long stay) | 3% | 4.5 → 1.5 → 3.1 → 2.9 | worse than 52% of US homes · TX median 3% |
| Percentage of long-stay residents who received an antipsychotic medication (long stay) | 12.6% | 10.4 → 10 → 16.7 → 13.5 | better than 53% of US homes · TX median 8.1% |
| Percentage of short-stay residents who newly received an antipsychotic medication (short stay) | 0.5% | 0 → 0 → 1 → 1.2 | better than 65% of US homes · TX median 0.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased (long stay) | 6.9% | 3.8 → 3.8 → 10.6 → 9.6 | better than 79% of US homes · TX median 14.8% |
| Percentage of long-stay residents whose ability to walk independently worsened (long stay) | 5.8% | 16.8 → 3.2 → 3.6 → 0 | better than 84% of US homes · TX median 13% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (long stay) | 0% | 0 → 0 → 0 → 0 | better than 100% of US homes · TX median 0% |
| Percentage of long-stay residents with a urinary tract infection (long stay) | 0% | 0 → 0 → 0 → 0 | better than 100% of US homes · TX median 0.3% |
What this costs
- This facility's reported avg daily charge: $389/day · $$$$ (price tier 4 of 5 among Texas nursing homes) — from its own federal cost report, FY ending 2025-05. Gross charges across all payers and services: higher than a quoted private rate, but computed identically for every facility, which makes the tier a fair within-state comparison.
- Payer mix (resident days): 59% Medicaid · 6% Medicare · 35% other/private · 66% occupancy
- Texas median (quoted rates): $185/day semi-private · $250/day private (national: $315 · $355)
- Accepts Medicaid: yes
- This facility's quoted rate: not public. This facility's quoted private rate isn't published by any federal or state source. Medicare covers short rehab stays (up to 100 days, copays after day 20); long-term stays are private pay until savings spend down to Medicaid. How to get the real number →
Market medians: CareScout Cost of Care Survey 2025 (collected July–November 2025), state-level — individual providers vary widely around a median. Facility-level prices aren't published by any government source; how to get a real quote.
Hospitals serving El Paso County
Hospitals in the same county — those with an emergency department first, then by CMS hospital star rating. Useful for transfers and emergencies.
| Hospital | City | ER | CMS star | Type |
|---|---|---|---|---|
| University Medical Center of El Paso | El Paso | Yes | 3★ | Acute care |
| Las Palmas Medical Center A Campus of Lpds Healthc | El Paso | Yes | 2★ | Acute care |
| Sierra Medical Center | El Paso | Yes | 2★ | Acute care |
| The Hospitals of Providence - East Campus | El Paso | Yes | 2★ | Acute care |
| The Hospitals of Providence - Memorial Campus | El Paso | Yes | 2★ | Acute care |
| The Hospitals of Providence Transmountain Campus | El Paso | Yes | 2★ | Acute care |
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Full interactive report card → Facility's own website ↗ CMS Care Compare ↗
Source: CMS Provider Information + Health Deficiencies + Penalties (as of 2026-05). Part of our El Paso County nursing homes coverage. Spot an error? Tell us.